If you want to impress your visitors, avoid clunky or stalled transfer processes. Pipedrive’s Chatbot can trigger a live chat with an available customer service rep when it’s gone as far as it can with programmed content. Send automatic notifications to available customer service reps so they can take over conversations started by a chatbot in the same chat window. 

With Pipedrive's mobile app, reps can pick up conversations from anywhere and keep visitors engaged.

If a visitor is interested in a demo or needs to chat with a sales rep, they'll have to hand over some information so the rep can get in touch.

Live Chat software can help all parties avoid the back-and-forth emails involved in information gathering. Pipedrive’s LeadBooster lets you share forms in your web chat software, giving leads an easy way to send their contact information.

Use Pipedrive’s Chatbot to hook interested website visitors with a welcome message and a simple question. Prompt Chatbot to ask each visitor just a few questions to start a conversation. If your customer interaction goes in the right direction, you can set Chatbot to ask for contact information

Chatbots shouldn’t feel robotic but more like an extension of your team that matches your brand

Playbooks are scripted conversation pathways your chatbot deploys to capture information from leads and schedule meetings on your sales reps’ calendars

Use Pipedrive's templates to create Chatbot playbooks that trigger product or pricing pages, engaging interested visitors and turning them into potential buyers